Our website address is: https://www.xonder.co.uk/payments
“we”, “us”, “our”, “Xonder” refers to the company Xonder Ltd (company number 09229843, registered address Centre Court, 1301 Stratford Road, Birmingham, B28 9HH)
“you”, “your” refers to any person(s) using our website, or any person(s) sharing their personal data with us
“affiliates” refers to any one of our partner companies or resellers
We are the controller and processor of your Personal Data and responsible for the collection, processing and disclosure of your Personal Data as described in this Privacy Statement, unless expressly specified otherwise.
Under the GDPR, you have a number of rights. In relation to our site, and the service that we provide, those rights are set out in the table above. Your rights in relation to the GDPR are as follows:
Before confirming what data we collect, and why, here’s what we definitely don’t do with your data, unless clearly set out in this notice:
When you contact us to express interest in our products and services, we may store that data on our system for marketing purposes. Data stored on our system can come from a variety of sources, such as:
Information we collect may include:
We may use your data in the following ways:
In each of these cases, the use of your data comes under our ‘legitimate interests’ and your consent is implied by the use case. Where we have identified legitimate interests as the legal basis for our processing, we have conducted a legitimate interests assessment. You may exercise your rights in relation to this by contacting us using the details provided below.
We may also use your data for the following:
In these cases, you must provide us with ‘consent’ before we share your data. Again, you may exercise your rights in relation to this by contacting us using the details provided below.
We have a data retention policy which clearly sets out how long we keep data for and for what reasons, and we will keep your data only for as long as is necessary to fulfil the purpose(s) for which it was collected in the first place. Any personal data we have collected will remain on our system for five years in order for us to target you with our products and services unless you ask us to remove it from our database by exercising your rights as described above. If five years has elapsed since your last enquiry expressing interest in our products and services, we will automatically remove the data from our database for you.
You can exercise your right to withdraw consent or any of your other rights under the GDPR by emailing us at gdpr@xonder.co.uk. We will then provide you with a suitable response within 30 days of any request.
We commit ourselves to protect your privacy and to treat your personal data confidentially. In order to avoid manipulation, loss or misuse of data stored with us, we take extensive technical and organisational security precautions, which are regularly checked and adapted. In the case of any real or suspected data breach, we agree to notify you within 72 hours of the breach occurring.
Users should be aware that it is however their responsibility to transmit information to us in a responsible way. Any information sent to us via unencrypted methods may be subject to a data breach which is outside of our control, and is therefore not our responsibility.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Most web browsers allow some control of most cookies through the browser settings. A list of cookies we use is as follows:
Provider | Name | Purpose |
AID | This cookie is used for tracking when a website visitor has completed certain actions on our website. | |
gwcc | This cookie is used for tracking when a website visitor has completed certain actions on our website. | |
Tawk.to (Live Chat) | TawkConnectionTime | This cookie is used for tracking when a website visitor has completed certain actions on our website. |
XEPOS.co.uk | PHPSESSID | This cookie is used to track the number and length of user sessions on our website. |
For more information regarding the cookies we use on our website, you should contact us at gdpr@xonder.co.uk.
If you have any questions regarding this notice, or any questions relating to data protection or privacy, you can contact us at gdpr@xonder.co.uk.